Supervisors, library, correspondence and related information workers

The capability to organize people or groups by adjusting activities in relation to others' activities so that they work effectively as a whole.

The capability to regularly observe and collect data or information to track the status of projects, programs, products, policies, people conditions, equipment, events or environments to identify emerging issues, deviations or risks that require timely attention or corrective action.

The ability to read and understand information and ideas presented in written form.

Verbal Ability: The ability to understand the meaning, precise use, associated ideas and relationships of spoken words and to use them in the proper context when presenting information or ideas.

Speech Clarity: The ability to articulate and pronounce words clearly, so others can understand you when you speak.

The quality of leading others towards a common goal by guiding, influencing and inspiring them.

Knowledge of concepts, principles, techniques and tools in the classification, storage, retrieval, display and management of documentation and records in various media, museum artifacts or works of fine art.

The capability to organize people or groups by adjusting activities in relation to others' activities so that they work effectively as a whole.

The capability to teach others knowledge or how to do something.

The capability to plan and manage the purchase, inventory, warehousing, transportation or distribution of products or materials and their use.

The capability to recruit, train, motivate, develop and direct employees, identify the best person for the tasks to be performed and establish their work objectives in relation to the objectives of the organization.

The capability to regularly observe and collect data or information to track the status of projects, programs, products, policies, people conditions, equipment, events or environments to identify emerging issues, deviations or risks that require timely attention or corrective action.

The capability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment.

The capability to assess feasible solutions or options and determine the most appropriate choice based on anticipated outcomes and alignment with objectives.

The capability to understand and use digital devices and tools to obtain, exchange, create or process digital information in a secure manner.

The capability to identify and systematically apply criteria, indicators and measurement tools at defined intervals to assess the effectiveness, value, impact or performance of products, services, processes, programs or policies.

The capability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

The capability to plan, organize, direct, control or monitor financial resources and activities and account for the use of theses resources to ensure their utilization are conform to the objectives and purposes.

The capability to understand, use and report numbers and other mathematical information presented through words, numbers, symbols and graphics.

The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.

The capability to listen to and understand information and ideas presented through spoken words and sentences.

The capability to talk to others to convey information effectively.

The capability to convince others to change their minds, beliefs, intentions or behaviours.

The capability to analyze information related to problems to develop feasible solutions or options to eliminate or mitigate the problem.

The capability to understand written information presented through words, sentences, paragraphs, symbols and images in work-related documents.

The capability to be aware of others' reactions, unspoken communication, body language cues and feelings and discern the reasons behind their behaviours.

The capability to manage one's own time and the time of others.

The capability to communicate in writing by using written words, sentences, paragraphs, symbols and images adapted for the needs of the audience.

The capability to participate in or facilitate communication between parties in order to resolve differences and reach a mutually acceptable or viable agreement.

The capability to conduct tests or inspections of prototypes, products, services or processes to ensure their quality.

The capability to determine how a system should work and how changes in conditions, operations and the environment will affect outcomes.

The capability to determine causes of operating errors in equipment, machinery or technological systems and decide how to resolve the issues.

The capability to design, develop, adapt, or integrate hardware, software, applications, electronic devices or digital technologies, while ensuring compliance with cybersecurity standards and best practices.

The capability to choose between two or more types of tools, equipment or machinery to perform a job.

The capability to maneuver and control operations of equipment, machines, vehicles or systems.

The capability to watch gauges, dials, digital displays or other indicators to ensure a machine or piece of equipment is working according to specifications.

The capability to perform maintenance on equipment, devices, building or machinery to keep them in functional and to prevent damage or failures.

The capacity to design and develop layouts for the construction of objects, equipment, machinery, structures or engineering systems (excluding software and hardware).

The capability to replace, restore or adjust defective or deficient components in equipment, machines and technical systems and test for function, appearance, operation and safety.

The capability to set up, adjust, install and assemble equipment, machines, parts or to prepare them for their functioning and use.

The ability to read and understand information and ideas presented in written form.

The ability to generate or use different sets of rules for combining or grouping things in different ways.

The ability to apply general rules to produce logical answers for specific problems.

The ability to come up with multiple ideas about a topic.

The ability to grasp, understand and assimilate new information and instructions and their underlying principles, and to filter them through reasoning and judgment.

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules, such as patterns of numbers, letters, words, pictures or mathematical operations.

The ability to choose the right mathematical methods or formulas to solve a problem.

The ability to remember information such as words, numbers, pictures or procedures.

The ability to alternate between two or more activities or sources of information, such as conversations, sounds, touch or other stimuli, during the same period.

The ability to see details at close range.

The ability to process arithmetical operations such as addition, subtraction, multiplication and division.

The ability to identify or detect a known pattern such as a figure, object, word or sound that is hidden in other information or material.

The ability to identify an existing or potential problem. It is not about solving the problem, but only about recognizing its presence.

The ability to articulate and pronounce words clearly, so others can understand you when you speak.

The ability to identify and understand the speech of another person.

The ability to understand the meaning, precise use, associated ideas and relationships of spoken words and to use them in the proper context when presenting information or ideas.

The ability to communicate information and ideas in writing and adapting the writing style to the audience so that they can understand.

The ability to match or detect differences or similarities between colours, including shades of colour and brightness.

The ability to notice details, make visual comparisons or distinctions, and identify differences in shapes, shading, dimensions or patterns in various types of information, materials, environments or other visual contexts.

The ability to combine pieces of information to form general rules or conclusions, which includes finding a relationship among seemingly unrelated events.

The ability to quickly combine and organize information into meaningful patterns.

The ability to compare, quickly and accurately, similarities and differences among sets of letters, numbers, objects, pictures or patterns. The things to be compared may be presented at the same time, one after the other or with a remembered object.

The ability to concentrate on a task over a period of time without being distracted.

The ability to give full attention on a single source of sound in the presence of other distracting sounds.

The ability to bend, stretch, twist or reach with your body, arms or legs, as required.

The ability to discern which of several objects is closer or farther away from you, or to estimate the distance between you and an object.

The ability to see details of objects and people at a distance.

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate or assemble small objects.

The ability to make fast, simple and repeated movements of the fingers, hands and wrists.

The ability to coordinate the movement of your arms, legs and torso together when the whole body is in motion.

The ability to coordinate eyes, hands and fingers accurately to respond with precise movements.

The ability to detect or distinguish the differences between sounds in terms of pitch and volume.

The ability to coordinate two or more limbs, such as two arms, two legs or one leg and one arm, while sitting, standing or lying down. It does not involve performing the activities while the whole body is in motion.

The ability to see objects, people or their movement in the peripheral field of vision when looking ahead.

The ability to know your location in relation to the environment or know where objects are in relation to you.

The ability to think visually about geometric forms, comprehend the two-dimensional representation of three-dimensional objects and recognize the relationships resulting from the movement of objects in space.

The ability to keep your hand and arm steady while moving or holding them in one position.

The ability to adjust the controls of a machine or a vehicle to exact positions.

The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

The ability to exert short bursts of muscle force to propel oneself, as in jumping or sprinting, to throw an object or to apply force with a tool.

The ability to see objects or people in the presence of glare or bright lighting.

The ability to keep or regain your body balance or stay upright when in an unstable position.

The ability to move your hand, your hand together with your arm or your two hands to grasp, manipulate or assemble objects or tools.

The ability to choose quickly between one or more movements with the hand, finger or foot in response to the appearance of two or more different signals such as lights, sounds or images.

The ability to see under low light conditions.

The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object.

The ability to respond quickly with one or more limbs to a stimulus such as noise, light or image.

The ability to identify the direction, origin and distance from which a sound comes.

The ability to quickly move the arms and legs.

The ability to perform intense physical activities over long periods without becoming winded or out of breath.

The ability to exert muscle force to lift, push, pull, carry or transfer objects.

The ability to exert your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

Knowledge of administrative concepts, principles, methods, procedures and practices for the functioning of the daily office operations.

Knowledge of concepts, principles, techniques and tools in the classification, storage, retrieval, display and management of documentation and records in various media, museum artifacts or works of fine art.

Knowledge of concepts, principles and practices of managing business operations such as strategic planning, resource allocation, production management and coordination of people and activities.

Knowledge of concepts, principles and practices of providing services and support to satisfy clients' requirements and needs.

Knowledge of concepts, principles, methods and techniques for the creation, production, distribution or dissemination of written, oral, audiovisual or visual communications to a targeted audience.

Knowledge of vocabulary, grammar structure and rules, spelling and pronunciation of words in one or both official languages, Indigenous languages and non-official languages.

Knowledge of concepts, principles, infrastructures and processes for planning, organizing and coordinating activities to ensure efficient management of resources and services as well as optimal movement of people, animals and goods.

Knowledge of concepts, principles, methods, practices and strategies of monitoring the development, delivery and quality of products, programs or services.

Knowledge of concepts and principles of learning and readiness to learn, and of methods for guiding, advising, directing and supporting career or personal goals for the individuals or groups to gain experience and improve competencies.

Knowledge of concepts, principles, methods and practices for budgeting, storing, tracking, controlling, analyzing and reporting on financial transactions.

Knowledge of concepts, principles, procedures and practices for personnel recruitment, selection, hiring, training policies, deploying, compensation and benefits, labour relations and negotiation and personnel information systems.

Knowledge of concepts, principles and methods for understanding human social interaction and structures, and events throughout time and their effects on civilizations, cultures and environment.

Knowledge of concepts, principles, operations and processes of the municipal, provincial-territorial, federal or international legal systems for the establishment, implementation and application of laws, legal codes and documents and court procedures.

Knowledge of concepts, principles, methods and applications of arithmetic, algebra, geometry, trigonometry, differential and integral calculus, probability and statistics.

Knowledge of concepts, principles, processes and functioning of governments and political systems for the establishment and implementation of policies, regulations and legislations.

Knowledge of concepts, principles, techniques, materials and equipment for planting, growing, harvesting, storing or preserving plants and plant products.

Knowledge of concepts, principles and techniques of artistic expression required to create, compose or produce visual, applied, performing or literary art.

Knowledge of concepts and principles of living organisms including their structure, function, growth, origin, evolution, distribution and classification and their interdependencies and interactions with each other and the environment, as well as safe and ethical handling methods and techniques.

Knowledge of concepts, principles, methods, materials and tools involved in the construction, maintenance and repair of houses, buildings or infrastructures such as highways and roads.

Knowledge of the composition, structure and properties of chemical substances including their interactions, transformations and use, as well as the production techniques, risk factors and disposal methods.

Knowledge of concepts, principles, processes, techniques and tools for technological and digital systems, devices and products, such as hardware or software development, assembling, programming, use, troubleshooting or maintenance.

Knowledge of concepts and principles of the production, distribution and consumption of goods and services and the methods of analysis including simulation and forecasting techniques.

Knowledge of concepts, principles, techniques and tools applied for the development, use, repair and maintenance of electronic and electrical products and devices.

Knowledge of concepts, principles, methods and practices related to financial operations, systems and institutions.

Knowledge of concepts, principles, techniques, materials and equipment for sourcing, processing, managing, monitoring, preserving and conserving forest resources.

Knowledge of concepts, principles, techniques, materials and equipment for sourcing, processing, managing, monitoring, conserving or preserving natural resources such as minerals, metals, oil, natural gas, coal and other geological materials.

Knowledge of concepts, principles and methods for analyzing the Earth's materials, structures and natural systems to understand their composition, the processes and their evolution over time, as well as interactions between the land, oceans and atmosphere.

Knowledge of concepts, principles, techniques and tools or equipment for managing facilities and providing food, accommodation or tourism services with the focus on client experience.

Knowledge of the concepts, principles, techniques, materials and equipment used in sourcing, raising, fishing, hunting, managing or monitoring livestock, farm animals and wildlife to support sustainable animal resource and ensure the preservation of biodiversity.

Knowledge of concepts, principles, methods and techniques of production and transformation, including manual and mechanical processes.

Knowledge of parts, standards and functioning of machines, vehicles, equipment or tools and techniques used for their repair or maintenance.

Knowledge of concepts, principles, methods and procedures for assessment, diagnosis, treatment, rehabilitation, counseling or guidance to address neurological and cognitive processes, behaviours and disorders or to maintain balanced mental health and well-being.

Knowledge of concepts and principles of the human anatomy, organic systems, biomedical sciences, genetics, and of procedures, techniques and tools needed to diagnose and treat injuries and diseases, to restore and maintain physical health by the prevention and treatment.

Knowledge of concepts, principles, fundamental properties and laws that govern space, time, energy and matter and of equipment and methods required to study and apply the interactions of objects including atoms, particles and celestial bodies.

Knowledge of concepts, principles, regulations, procedures and practices related to public safety and security operations and systems for the protection of people, data, goods, properties and infrastructure.

Knowledge of concepts, principles, practices, and equipment for physical fitness and for managing and providing recreational, leisure and fitness program or services.

Knowledge of concepts, principles, techniques, practices and tools for determining consumer behaviour and needs, developing business opportunities and promoting and selling products and services.

Knowledge of the concepts, principles, methods and practices of instructing individuals and groups, designing educational curriculum and measuring learning outcome.

Knowledge of technical design concepts, principles, methods, techniques and tools involved in the creation and production of technical plans, blueprints, drawings or models.

Knowledge of concepts, principles, processes, techniques and tools of the transmission of information via wire, radio, optical fiber or other electromagnetic system for the use, repair, maintenance, control or operation of telecommunications systems.

Knowledge of concepts and principles of religious and philosophical systems, and of fundamental questioning of existence, reason, values, ethics, ways of thinking, customs, practices and their impact on individuals, human culture and society.

Knowledge of the parts and functioning of vehicles, machinery or equipment and of techniques and practices for their safe and efficient use.

Knowledge of concepts, principles, practices, techniques and tools for the prevention, care, diagnostics, and treatment of diseases, disorders and injuries, and the maintenance of wellbeing of animals.

Knowledge of concepts, principles, techniques, materials and equipment for sourcing, processing, managing, monitoring or preserving water resources such as rivers, lakes, oceans and underground aquifers.

The quality of proactively looking to understand the implications of new information in the current and changing workplace.

The quality of adapting oneself to expected or unexpected changes and different situations while continuing to achieve past or renewed goals.

The quality of analyzing information and using logic to address issues and problems.

The quality of being meticulous in the execution of tasks.

The quality of contributing and working cooperatively while being supportive and inclusive of others to achieve a common goal.

The quality of developing one's own way of doing things, guiding oneself with little or no supervision and depending on oneself to get things done.

The quality of leading others towards a common goal by guiding, influencing and inspiring them.

The quality of actively looking for ways to help, serve or assist others.

The quality of seeking to work with others and relating to them on the job.

The quality of being able to remain calm, without being carried away by stress situations and to deal effectively with such situations.

The quality of having empathy towards others' feelings and needs and being understanding and helpful.

The quality of alternative thinking to develop new products or services to make improvement or to develop a new approach.

The quality of coming up with unusual or clever ideas about a given topic or situation, or to develop original ways to solve a problem.

Providing guidance and direction to subordinates, including the establishment of work outcomes for performance monitoring.

Identifying the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills.

Getting members of a group to work together to accomplish tasks.

Handling complaints, settling disputes and resolving grievances and conflicts, or otherwise negotiating with others.

Recruiting, interviewing, selecting and hiring personnel, promoting and retaining employees, and ensuring that human resources are assigned to the right roles with the required competencies.

Identifying the underlying principles, reasons or facts of information by breaking down information or data into separate parts.

Providing personal assistance, medical attention, emotional support or other care to customers, clients or patients.

Sharing or providing information or advice to management, supervisors, coworkers and subordinates on work related topics.

Entering, transcribing, recording, storing, or maintaining information in written, electronic or magnetic form.

Developing respectful, constructive and cooperative working relationships with others and maintaining them over time.

Estimating cost, resources or materials needed to perform a work activity.

Assessing products, services, processes, programs or policies systemically to determine their effectiveness, value, impact, performance or compliance with established objectives, standards or regulations.

Observing, receiving or obtaining information from all relevant sources.

Identifying information by categorizing, recognizing differences or similarities, and detecting changes in facts, conditions or situations.

Translating or explaining what information means and how it can be used.

Determining the value, merit, importance or quality of materials, products, services or individuals.

Choosing the best options to be implemented based on the analysis of information and the evaluation of potential outcomes.

Determining, acquiring, monitoring and controlling any kind of resources and overseeing the spending of money.

Tracking and reviewing information regularly from processes, materials, equipment, events, environments, people, conditions, projects, products, programs or policies to assess their status, monitor progress or identify potential issues.

Developing specific goals and plans to prioritize and organize tasks to get the work done.

Compiling, classifying, tabulating, coding or verifying information or data.

Providing recommendations, guidance or advice within their area of expertise to management, groups, stakeholders, businesses, professionals and individuals.

Scheduling events, programs and activities, as well as the work of others.

Convincing others to buy goods or services, or to change their minds or actions.

Establishing short, medium, or long-term vision, goals or objectives and determining overarching strategies to achieve them.

Encouraging and building mutual trust, respect and cooperation among team members.

Generating innovative or creative ideas to develop or design new application, products, including artistic contributions.

Identifying the educational needs of others, developing formal educational or training programs or classes and teaching or instructing others.

Acquiring and maintaining job-relevant theoretical and technical knowledge and applying it with discernment based on context.

Sharing or exchanging information with people outside the organization, representing the organization to customers, the public, government or other external sources.

Observing or testing the condition of equipment, structures or materials to identify any defects, faults, signs of damage, wear and tear or non-compliance and to ensure operational efficiency.

Working or interacting directly with the public or performing for public audiences.

Servicing, repairing, calibrating, regulating, fine-tuning or testing machines, devices and equipment that operate on electrical or electronic principles.

Using hands, hand-held or power tools to install, fabricate, maintain, clean, repair, place, move or manipulate objects or materials.

Performing activities requiring physical effort and the use of arms and legs or movement of the whole body.

Using mechanisms or physical activity to control the operation of machines (excluding computers or vehicles) or processes.

Providing detailed instructions, drawings, specifications or other documentation to inform how devices, parts, equipment or structures are to be fabricated, constructed, assembled, modified, maintained or used.

Servicing, repairing, adjusting or testing machines, devices, moving parts and equipment that operate on mechanical principles.

Manoeuvring, navigating or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft or watercraft.

The job requires being in contact with others, face-to-face, by telephone or otherwise, to perform tasks.

The job requires being in contact with others, face-to-face, by telephone or otherwise, to perform tasks.

The job requires having in-person discussions with individuals or teams.

The job requires working inside a building with controlled temperature and humidity conditions.

The job requires working inside a building with controlled temperature and humidity conditions.

The job requires communicating with others by using a telephone or hand-held radios.

The job requires working with others in a group or team.

The job requires working with others in a group or team.

The job requires providing guidance or direction to coworkers or subordinates in accomplishing work activities.

The job requires the use of an electronic communication device to send and receive messages.

The job requires assuming the responsibility for the end product and effects of other workers’ work.

The job requires being in a position where the body weight is supported by the buttocks.

The job requires to compete against co-workers or to be aware of competitive pressure between them or between businesses within the same industry. This descriptor is measured by degree of competition on a scale of 1-5.

The job requires working with members outside of the organization, including clients and the public.

The job allows the worker to make decisions without supervision.

The job requires the worker to make decisions that affect other people, the financial resources and/or the image and reputation of the organization.

The impact on the organization or colleagues of decisions made by the worker. A decision is understood as a conclusion or resolution reached after consideration.

The job requires repeating the same movement.

The job requires performing tasks while being physically close to other people.

The job requires the worker to be exact or accurate.

The extent to which the job is structured for the worker, rather than allowing the worker to determine tasks, priorities and goals.

The job requires repetitive tasks in the performance of work.

The job requires working under pressure, meeting strict deadlines or dealing with competing priorities.

The job requires working under pressure, meeting strict deadlines or dealing with competing priorities.

The job requires producing administrative or creative written communications.

The job requires being confronted with disputes or disagreements with or between customers, employees or other parties.

The impact on outcomes of a mistake, which was not readily correctable, made by the worker.

The job requires dealing with disagreeable, furious or discourteous individuals.

The job requires using your hands to handle, control or feel objects, tools or controls (excluding mouse and keyboard).

The job requires delivering speeches to an audience (a minimum of five persons).

The job requires ensuring the health, safety and security of others.

The job requires maintaining an upright position supported by one’s feet.

Number of hours typically worked over a period of 7 days.

The job requires operation, manipulation or handling of automated systems, processes or machines.

The job requires leaning forwards or backwards or moving the body torsionally.

The job requires working in a closed vehicle or equipment, such as a car, truck or heavy equipment.

The job requires working in a closed vehicle or equipment, such as a car, truck or heavy equipment.

The job requires being exposed to sound and noise levels that are distracting or uncomfortable, regardless of the equipment used by the workers.

The job requires being exposed to sound and noise levels that are distracting or uncomfortable, regardless of the equipment used by the workers.

The type of schedule usually required for the job.

The job requires lifting and setting down each foot in turn in order to move forward at a certain pace.

The job requires being exposed to bacteria, viruses and fungi that may cause illness due to direct or indirect contact.

The job requires going up and down ladders, scaffolds or poles.

The job requires working in confined space that requires getting into uncomfortable positions.

The job requires being exposed to contaminants, such as pollutants, gases or dust, through inhalation, ingestion or contact with skin.

The job requires dealing with individuals that have violent behaviour.

The job requires being exposed to very hot (above 32.2 °C) or very cold (below 0 °C) temperatures.

The job requires working in extremely bright or inadequate lighting conditions.

The job requires being exposed to conditions that involves risks of accidents such as high voltage electricity, flammable material or explosives.

The job requires working near or with equipment, instruments, machinery or power hand tools that may be a potential source of accident or injury.

The job requires being exposed to elevated places such as poles, scaffolding, catwalks or ladders longer than two meters in length.

The job requires working in an open vehicle or equipment, such as a tractor.

The job requires working in an open vehicle or equipment, such as a tractor.

The job requires working inside a building where the temperature and humidity are not controlled, such as a warehouse without heat.

The job requires working inside a building where the temperature and humidity are not controlled, such as a warehouse without heat.

The job requires maintaining your body in a steady position or recovering balance.

The job requires working outdoors and being subject to variations in weather conditions and seasonal weather patterns.

The job requires working outdoors and being subject to variations in weather conditions and seasonal weather patterns.

The job requires working outdoors, protected from variations in weather conditions and seasonal weather patterns by a covered space, such as a structure with a roof but no walls.

The job requires working outdoors, protected from variations in weather conditions and seasonal weather patterns by a covered space, such as a structure with a roof but no walls.

The job requires maintaining pace with the speed of the equipment, machines or computers. This does not refer to always being occupied while in the position.

The job requires being exposed to ionizing radiation such as X-rays and radioactive substances or non-ionizing radiation such as radio frequencies and infrared, ultraviolet or visible light that may affect health adversely.

The job requires being exposed to the risks of minor burns, cuts, bites or stings.

The job requires wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits or radiation protection.

The job requires wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets.

The job requires being exposed to oscillating or quivering motion of the body while performing tasks.