OaSIS occupation profile

Retail loss prevention officers

Retail loss prevention officers conduct private investigations for clients and employers, implement security measures to protect properties against theft and fire, and provide other protective services.

OaSIS code 64410.05NOC unit group 64410 Security guards and related security service occupationsNOC major group 64 Sales and service representatives and other customer and personal services occupationsBroad category 6 Sales and service occupations
  • Prevent and detect shoplifting and theft in retail establishments.
  • Completion of secondary school is usually required.
  • A college diploma in law and security or police technology may be required.
Core Competencies - EnglishCompetency Statements - English
Negotiating and Persuading

Negotiating: The capability to participate in or facilitate communication between parties in order to resolve differences and reach a mutually acceptable or viable agreement.

Persuading: The capability to convince others to change their minds, beliefs, intentions or behaviours.

to de-escalate situations and reach peaceful resolutions without the need for physical intervention
Oral Communication: Active Listening

The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.

to understand the concerns and needs of individuals, whether they are visitors, employees, or others
Trunk Strength

The ability to exert your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

to maintain stability while standing for long periods or moving through various terrains and environments
Explosive Strength

The ability to exert short bursts of muscle force to propel oneself, as in jumping or sprinting, to throw an object or to apply force with a tool.

to respond with the necessary force and speed to neutralize a threat or protect individuals
Collaboration

The quality of contributing and working cooperatively while being supportive and inclusive of others to achieve a common goal.

to share important information and updates about potential threats or security breaches with other guards or relevant departments
Knowledge in Public Safety and Security

Knowledge of concepts, principles, regulations, procedures and practices related to public safety and security operations and systems for the protection of people, data, goods, properties and infrastructure.

to understand principles of public safety and security to identify potential threats and vulnerabilities to take appropriate measures to prevent incidents
Monitoring

The capability to regularly observe and collect data or information to track the status of projects, programs, products, policies, people conditions, equipment, events or environments to identify emerging issues, deviations or risks that require timely attention or corrective action.

to oversee other guards or workers to ensure safety procedure and reports are completely properly and quickly
Oral Communication: Active Listening

The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.

to receive instructions and respond to supervisors, team members, bank personnel, law enforcement and others involved in the operation
Explosive Strength

The ability to exert short bursts of muscle force to propel oneself, as in jumping or sprinting, to throw an object or to apply force with a tool.

to quickly react to emergencies situations where immediate physical intervention is required, such as a potential robbery or an attack
Trunk Strength

The ability to exert your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

to reduce the risk of injury when lifting and carrying heavy items, such as bags of cash and valuables
Collaboration

The quality of contributing and working cooperatively while being supportive and inclusive of others to achieve a common goal.

to coordinate seamlessly with one another during operations to ensure the security of the vehicle and the items being transported
Knowledge in Public Safety and Security

Knowledge of concepts, principles, regulations, procedures and practices related to public safety and security operations and systems for the protection of people, data, goods, properties and infrastructure.

to recognize potential threats, applying preventive measures and ensure compliance with legal and organizational security standards
Negotiating and Persuading

Negotiating: The capability to participate in or facilitate communication between parties in order to resolve differences and reach a mutually acceptable or viable agreement.

Persuading: The capability to convince others to change their minds, beliefs, intentions or behaviours.

to de-escalate situations and manage conflicts appropriately, which involve calming aggressive individuals, resolving disputes or convincing others to comply with security protocols
Oral Communication: Active Listening

The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.

to effectively gather and interpret details during investigations or while addressing security concerns
Problem Identification and Inductive Reasoning

Problem Identification: The ability to identify an existing or potential problem. It is not about solving the problem, but only about recognizing its presence.

Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions, which includes finding a relationship among seemingly unrelated events.

to address vulnerabilities or suspicious activities promptly and recognize potential security threats or issues before they escalate
Night Vision

The ability to see under low light conditions.

to detect potential threats, monitor property and conduct investigations effectively in low-light environments
Collaboration

The quality of contributing and working cooperatively while being supportive and inclusive of others to achieve a common goal.

to coordinate and share information efficiently with colleagues, clients, law enforcement or emergency responders
Knowledge in Public Safety and Security

Knowledge of concepts, principles, regulations, procedures and practices related to public safety and security operations and systems for the protection of people, data, goods, properties and infrastructure.

to understand and design effective security systems and protocols tailored to specific threats or vulnerabilities
Critical Thinking, Decision Making and Problem Solvingto devise strategies to overcome obstacles and choose the best course of action quickly, often with incomplete information
Oral Communication: Active Listening

The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.

to gather detailed and reliable information, clarify inconsistencies and build rapport with individuals
Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions, which includes finding a relationship among seemingly unrelated events.

to draw conclusions from collected data and evidence to form hypotheses about suspects or incidents
Pattern Identification

The ability to identify or detect a known pattern such as a figure, object, word or sound that is hidden in other information or material.

to identify patterns to develop insights about a person's activities, behaviour or inconsistent actions
Attention to Detail

The quality of being meticulous in the execution of tasks.

to uncover critical clues that might otherwise be overlooked and ensure the accuracy and completeness of the investigative process
Knowledge in Law

Knowledge of concepts, principles, operations and processes of the municipal, provincial-territorial, federal or international legal systems for the establishment, implementation and application of laws, legal codes and documents and court procedures.

to ensure investigations are conducted within legal boundaries so collected evidence is admissible in court
Evaluation

The capability to identify and systematically apply criteria, indicators and measurement tools at defined intervals to assess the effectiveness, value, impact or performance of products, services, processes, programs or policies.

to assess the effectiveness of security measures, review incidents and determine the validity of suspicions or evidence
Monitoring

The capability to regularly observe and collect data or information to track the status of projects, programs, products, policies, people conditions, equipment, events or environments to identify emerging issues, deviations or risks that require timely attention or corrective action.

to ensure security measures are functioning properly, identify suspicious activities in real-time and maintain vigilance in retail environments
Problem Identification

The ability to identify an existing or potential problem. It is not about solving the problem, but only about recognizing its presence.

to detect suspicious activities or weaknesses in security protocols, allowing for proactive measures to address these issues
Speed of Limb Movement

The ability to quickly move the arms and legs.

to react quickly to shoplifters or responding to an emergency situation in retail settings
Attention to Detail

The quality of being meticulous in the execution of tasks.

to observe customers to spot discrepancies and unusual behaviours
Knowledge in Clerical

Knowledge of administrative concepts, principles, methods, procedures and practices for the functioning of the daily office operations.

to maintain accurate records of incidents, track inventory, prepare reports and document security procedures
PrimarySecondaryTertiary
Enterprising

Enterprising occupations are characterized by the dominance of action-oriented activities to attain organizational or self-interest goals. They frequently involve starting up and carrying out projects, influencing, leading or mobilizing people, making decisions and sometimes require risk taking and dealing with business.

Conventional

Conventional occupations are characterized by the dominance of activities that entail following sets of procedures and routines. These activities may include systematic manipulation of data, such as keeping records, filing materials, reproducing materials, organizing written and numerical data according to a prescribed plan and operating business and data processing. They often require following a clear line of authority and usually involve working with data and details more than with ideas.

Investigative

Investigative occupations are characterized by the dominance of activities that entail the observation and systematic or creative investigation of physical, biological or cultural phenomena. These occupations require an extensive amount of thinking and frequently involve working with ideas, searching for facts and figuring out problems mentally.

What the rating numbers mean

Proficiency or complexity level: 0 = Not applicable; 1 = Lowest level; 2 = Low level; 3 = Moderate level; 4 = High level; 5 = Highest level.

DescriptorRating
Evaluation

The capability to identify and systematically apply criteria, indicators and measurement tools at defined intervals to assess the effectiveness, value, impact or performance of products, services, processes, programs or policies.

3
Management of Material Resources

The capability to plan and manage the purchase, inventory, warehousing, transportation or distribution of products or materials and their use.

3
Monitoring

The capability to regularly observe and collect data or information to track the status of projects, programs, products, policies, people conditions, equipment, events or environments to identify emerging issues, deviations or risks that require timely attention or corrective action.

3
Persuading

The capability to convince others to change their minds, beliefs, intentions or behaviours.

3
Quality Control Testing

The capability to conduct tests or inspections of prototypes, products, services or processes to ensure their quality.

3
Social Perceptiveness

The capability to be aware of others' reactions, unspoken communication, body language cues and feelings and discern the reasons behind their behaviours.

3
Coordinating

The capability to organize people or groups by adjusting activities in relation to others' activities so that they work effectively as a whole.

2
Critical Thinking

The capability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment.

2
Decision Making

The capability to assess feasible solutions or options and determine the most appropriate choice based on anticipated outcomes and alignment with objectives.

2
Digital Literacy

The capability to understand and use digital devices and tools to obtain, exchange, create or process digital information in a secure manner.

2
Instructing

The capability to teach others knowledge or how to do something.

2
Learning and Teaching Strategies

The capability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

2
Management of Financial Resources

The capability to plan, organize, direct, control or monitor financial resources and activities and account for the use of theses resources to ensure their utilization are conform to the objectives and purposes.

2
Management of Personnel Resources

The capability to recruit, train, motivate, develop and direct employees, identify the best person for the tasks to be performed and establish their work objectives in relation to the objectives of the organization.

2
Numeracy

The capability to understand, use and report numbers and other mathematical information presented through words, numbers, symbols and graphics.

2
Operation and Control

The capability to maneuver and control operations of equipment, machines, vehicles or systems.

2
Oral Communication: Active Listening

The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.

2
Oral Communication: Oral Comprehension

The capability to listen to and understand information and ideas presented through spoken words and sentences.

2
Oral Communication: Oral Expression

The capability to talk to others to convey information effectively.

2
Problem Solving

The capability to analyze information related to problems to develop feasible solutions or options to eliminate or mitigate the problem.

2
Reading Comprehension

The capability to understand written information presented through words, sentences, paragraphs, symbols and images in work-related documents.

2
Systems Analysis

The capability to determine how a system should work and how changes in conditions, operations and the environment will affect outcomes.

2
Writing

The capability to communicate in writing by using written words, sentences, paragraphs, symbols and images adapted for the needs of the audience.

2
Negotiating

The capability to participate in or facilitate communication between parties in order to resolve differences and reach a mutually acceptable or viable agreement.

1
Operation Monitoring of Machinery and Equipment

The capability to watch gauges, dials, digital displays or other indicators to ensure a machine or piece of equipment is working according to specifications.

1
Time Management

The capability to manage one's own time and the time of others.

1
Troubleshooting

The capability to determine causes of operating errors in equipment, machinery or technological systems and decide how to resolve the issues.

1
Digital Systems Production

The capability to design, develop, adapt, or integrate hardware, software, applications, electronic devices or digital technologies, while ensuring compliance with cybersecurity standards and best practices.

0
Equipment and Tool Selection

The capability to choose between two or more types of tools, equipment or machinery to perform a job.

0
Preventative Maintenance

The capability to perform maintenance on equipment, devices, building or machinery to keep them in functional and to prevent damage or failures.

0
Product Design

The capacity to design and develop layouts for the construction of objects, equipment, machinery, structures or engineering systems (excluding software and hardware).

0
Repairing

The capability to replace, restore or adjust defective or deficient components in equipment, machines and technical systems and test for function, appearance, operation and safety.

0
Setting Up

The capability to set up, adjust, install and assemble equipment, machines, parts or to prepare them for their functioning and use.

0
What the rating numbers mean

Proficiency or complexity level: 0 = Not applicable; 1 = Lowest level; 2 = Low level; 3 = Moderate level; 4 = High level; 5 = Highest level.

DescriptorRating
Depth Perception

The ability to discern which of several objects is closer or farther away from you, or to estimate the distance between you and an object.

3
Far Vision

The ability to see details of objects and people at a distance.

3
Gross Body Coordination

The ability to coordinate the movement of your arms, legs and torso together when the whole body is in motion.

3
Multi-Signal Response

The ability to choose quickly between one or more movements with the hand, finger or foot in response to the appearance of two or more different signals such as lights, sounds or images.

3
Pattern Identification

The ability to identify or detect a known pattern such as a figure, object, word or sound that is hidden in other information or material.

3
Pattern Organization Speed

The ability to quickly combine and organize information into meaningful patterns.

3
Peripheral Vision

The ability to see objects, people or their movement in the peripheral field of vision when looking ahead.

3
Problem Identification

The ability to identify an existing or potential problem. It is not about solving the problem, but only about recognizing its presence.

3
Rate Control

The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object.

3
Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

3
Sound Localization

The ability to identify the direction, origin and distance from which a sound comes.

3
Speed of Limb Movement

The ability to quickly move the arms and legs.

3
Arm-Hand Steadiness

The ability to keep your hand and arm steady while moving or holding them in one position.

2
Auditory Attention

The ability to give full attention on a single source of sound in the presence of other distracting sounds.

2
Categorization Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

2
Colour Perception

The ability to match or detect differences or similarities between colours, including shades of colour and brightness.

2
Control of Settings

The ability to adjust the controls of a machine or a vehicle to exact positions.

2
Deductive Reasoning

The ability to apply general rules to produce logical answers for specific problems.

2
Finger Dexterity

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate or assemble small objects.

2
Fluency of Ideas

The ability to come up with multiple ideas about a topic.

2
General Learning Ability

The ability to grasp, understand and assimilate new information and instructions and their underlying principles, and to filter them through reasoning and judgment.

2
Gross Body Equilibrium

The ability to keep or regain your body balance or stay upright when in an unstable position.

2
Hand-Eye Coordination

The ability to coordinate eyes, hands and fingers accurately to respond with precise movements.

2
Hearing Sensitivity

The ability to detect or distinguish the differences between sounds in terms of pitch and volume.

2
Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions, which includes finding a relationship among seemingly unrelated events.

2
Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules, such as patterns of numbers, letters, words, pictures or mathematical operations.

2
Manual Dexterity

The ability to move your hand, your hand together with your arm or your two hands to grasp, manipulate or assemble objects or tools.

2
Memorizing

The ability to remember information such as words, numbers, pictures or procedures.

2
Multi-Limb Coordination

The ability to coordinate two or more limbs, such as two arms, two legs or one leg and one arm, while sitting, standing or lying down. It does not involve performing the activities while the whole body is in motion.

2
Multitasking

The ability to alternate between two or more activities or sources of information, such as conversations, sounds, touch or other stimuli, during the same period.

2
Near Vision

The ability to see details at close range.

2
Numerical Ability

The ability to process arithmetical operations such as addition, subtraction, multiplication and division.

2
Perceptual Speed

The ability to compare, quickly and accurately, similarities and differences among sets of letters, numbers, objects, pictures or patterns. The things to be compared may be presented at the same time, one after the other or with a remembered object.

2
Reaction Time

The ability to respond quickly with one or more limbs to a stimulus such as noise, light or image.

2
Spatial Orientation

The ability to know your location in relation to the environment or know where objects are in relation to you.

2
Speech Clarity

The ability to articulate and pronounce words clearly, so others can understand you when you speak.

2
Speech Recognition

The ability to identify and understand the speech of another person.

2
Stamina

The ability to perform intense physical activities over long periods without becoming winded or out of breath.

2
Static Strength

The ability to exert muscle force to lift, push, pull, carry or transfer objects.

2
Verbal Ability

The ability to understand the meaning, precise use, associated ideas and relationships of spoken words and to use them in the proper context when presenting information or ideas.

2
Written Comprehension

The ability to read and understand information and ideas presented in written form.

2
Body Flexibility

The ability to bend, stretch, twist or reach with your body, arms or legs, as required.

1
Dynamic Strength

The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

1
Finger-Hand-Wrist Motion

The ability to make fast, simple and repeated movements of the fingers, hands and wrists.

1
Form Perception

The ability to notice details, make visual comparisons or distinctions, and identify differences in shapes, shading, dimensions or patterns in various types of information, materials, environments or other visual contexts.

1
Mathematical Reasoning

The ability to choose the right mathematical methods or formulas to solve a problem.

1
Trunk Strength

The ability to exert your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

1
Written Expression

The ability to communicate information and ideas in writing and adapting the writing style to the audience so that they can understand.

1
Explosive Strength

The ability to exert short bursts of muscle force to propel oneself, as in jumping or sprinting, to throw an object or to apply force with a tool.

0
Glare Tolerance

The ability to see objects or people in the presence of glare or bright lighting.

0
Night Vision

The ability to see under low light conditions.

0
Spatial Visualization

The ability to think visually about geometric forms, comprehend the two-dimensional representation of three-dimensional objects and recognize the relationships resulting from the movement of objects in space.

0
What the rating numbers mean

Proficiency or complexity level: 0 = Not applicable; 1 = Lowest level; 2 = Low level; 3 = Moderate level; 4 = High level; 5 = Highest level.

DescriptorRating
Clerical

Knowledge of administrative concepts, principles, methods, procedures and practices for the functioning of the daily office operations.

2
Business Management

Knowledge of concepts, principles and practices of managing business operations such as strategic planning, resource allocation, production management and coordination of people and activities.

1
Languages

Knowledge of vocabulary, grammar structure and rules, spelling and pronunciation of words in one or both official languages, Indigenous languages and non-official languages.

1
Law

Knowledge of concepts, principles, operations and processes of the municipal, provincial-territorial, federal or international legal systems for the establishment, implementation and application of laws, legal codes and documents and court procedures.

1
Logistics

Knowledge of concepts, principles, infrastructures and processes for planning, organizing and coordinating activities to ensure efficient management of resources and services as well as optimal movement of people, animals and goods.

1
Manufacturing, Processing and Production

Knowledge of concepts, principles, methods and techniques of production and transformation, including manual and mechanical processes.

1
Mathematics

Knowledge of concepts, principles, methods and applications of arithmetic, algebra, geometry, trigonometry, differential and integral calculus, probability and statistics.

1
Public Safety and Security

Knowledge of concepts, principles, regulations, procedures and practices related to public safety and security operations and systems for the protection of people, data, goods, properties and infrastructure.

1
Accounting

Knowledge of concepts, principles, methods and practices for budgeting, storing, tracking, controlling, analyzing and reporting on financial transactions.

0
Agronomy and Horticulture

Knowledge of concepts, principles, techniques, materials and equipment for planting, growing, harvesting, storing or preserving plants and plant products.

0
Arts

Knowledge of concepts, principles and techniques of artistic expression required to create, compose or produce visual, applied, performing or literary art.

0
Biology

Knowledge of concepts and principles of living organisms including their structure, function, growth, origin, evolution, distribution and classification and their interdependencies and interactions with each other and the environment, as well as safe and ethical handling methods and techniques.

0
Building and Construction

Knowledge of concepts, principles, methods, materials and tools involved in the construction, maintenance and repair of houses, buildings or infrastructures such as highways and roads.

0
Chemistry

Knowledge of the composition, structure and properties of chemical substances including their interactions, transformations and use, as well as the production techniques, risk factors and disposal methods.

0
Client Service

Knowledge of concepts, principles and practices of providing services and support to satisfy clients' requirements and needs.

0
Communications and Media

Knowledge of concepts, principles, methods and techniques for the creation, production, distribution or dissemination of written, oral, audiovisual or visual communications to a targeted audience.

0
Computer, technology and Information Systems

Knowledge of concepts, principles, processes, techniques and tools for technological and digital systems, devices and products, such as hardware or software development, assembling, programming, use, troubleshooting or maintenance.

0
Economics

Knowledge of concepts and principles of the production, distribution and consumption of goods and services and the methods of analysis including simulation and forecasting techniques.

0
Electrical and Electronics

Knowledge of concepts, principles, techniques and tools applied for the development, use, repair and maintenance of electronic and electrical products and devices.

0
Finance

Knowledge of concepts, principles, methods and practices related to financial operations, systems and institutions.

0
Forestry

Knowledge of concepts, principles, techniques, materials and equipment for sourcing, processing, managing, monitoring, preserving and conserving forest resources.

0
Geological Resources

Knowledge of concepts, principles, techniques, materials and equipment for sourcing, processing, managing, monitoring, conserving or preserving natural resources such as minerals, metals, oil, natural gas, coal and other geological materials.

0
Geoscience

Knowledge of concepts, principles and methods for analyzing the Earth's materials, structures and natural systems to understand their composition, the processes and their evolution over time, as well as interactions between the land, oceans and atmosphere.

0
Hospitality

Knowledge of concepts, principles, techniques and tools or equipment for managing facilities and providing food, accommodation or tourism services with the focus on client experience.

0
Human Resources and Labour relations

Knowledge of concepts, principles, procedures and practices for personnel recruitment, selection, hiring, training policies, deploying, compensation and benefits, labour relations and negotiation and personnel information systems.

0
Humanities

Knowledge of concepts, principles and methods for understanding human social interaction and structures, and events throughout time and their effects on civilizations, cultures and environment.

0
Library, Conservation and Heritage

Knowledge of concepts, principles, techniques and tools in the classification, storage, retrieval, display and management of documentation and records in various media, museum artifacts or works of fine art.

0
Livestock, Farm animals and Wildlife

Knowledge of the concepts, principles, techniques, materials and equipment used in sourcing, raising, fishing, hunting, managing or monitoring livestock, farm animals and wildlife to support sustainable animal resource and ensure the preservation of biodiversity.

0
Mechanics and Machinery

Knowledge of parts, standards and functioning of machines, vehicles, equipment or tools and techniques used for their repair or maintenance.

0
Mental Health

Knowledge of concepts, principles, methods and procedures for assessment, diagnosis, treatment, rehabilitation, counseling or guidance to address neurological and cognitive processes, behaviours and disorders or to maintain balanced mental health and well-being.

0
Performance Measurement

Knowledge of concepts, principles, methods, practices and strategies of monitoring the development, delivery and quality of products, programs or services.

0
Physical Health

Knowledge of concepts and principles of the human anatomy, organic systems, biomedical sciences, genetics, and of procedures, techniques and tools needed to diagnose and treat injuries and diseases, to restore and maintain physical health by the prevention and treatment.

0
Physics

Knowledge of concepts, principles, fundamental properties and laws that govern space, time, energy and matter and of equipment and methods required to study and apply the interactions of objects including atoms, particles and celestial bodies.

0
Public Affairs and Government relations

Knowledge of concepts, principles, processes and functioning of governments and political systems for the establishment and implementation of policies, regulations and legislations.

0
Recreation, Leisure and Fitness

Knowledge of concepts, principles, practices, and equipment for physical fitness and for managing and providing recreational, leisure and fitness program or services.

0
Sales and Marketing

Knowledge of concepts, principles, techniques, practices and tools for determining consumer behaviour and needs, developing business opportunities and promoting and selling products and services.

0
Teaching

Knowledge of the concepts, principles, methods and practices of instructing individuals and groups, designing educational curriculum and measuring learning outcome.

0
Technical Design

Knowledge of technical design concepts, principles, methods, techniques and tools involved in the creation and production of technical plans, blueprints, drawings or models.

0
Telecommunications

Knowledge of concepts, principles, processes, techniques and tools of the transmission of information via wire, radio, optical fiber or other electromagnetic system for the use, repair, maintenance, control or operation of telecommunications systems.

0
Theology and Philosophy

Knowledge of concepts and principles of religious and philosophical systems, and of fundamental questioning of existence, reason, values, ethics, ways of thinking, customs, practices and their impact on individuals, human culture and society.

0
Training, Mentoring and Coaching

Knowledge of concepts and principles of learning and readiness to learn, and of methods for guiding, advising, directing and supporting career or personal goals for the individuals or groups to gain experience and improve competencies.

0
Vehicle, Machinery and Equipment Operation

Knowledge of the parts and functioning of vehicles, machinery or equipment and of techniques and practices for their safe and efficient use.

0
Veterinarian and Animal Care

Knowledge of concepts, principles, practices, techniques and tools for the prevention, care, diagnostics, and treatment of diseases, disorders and injuries, and the maintenance of wellbeing of animals.

0
Water Resources

Knowledge of concepts, principles, techniques, materials and equipment for sourcing, processing, managing, monitoring or preserving water resources such as rivers, lakes, oceans and underground aquifers.

0
What the rating numbers mean

Importance: 0 = Not applicable; 1 = Minimally important; 2 = Somewhat important; 3 = Important; 4 = Highly important; 5 = Extremely important.

DescriptorRating
Adaptability

The quality of adapting oneself to expected or unexpected changes and different situations while continuing to achieve past or renewed goals.

4
Attention to Detail

The quality of being meticulous in the execution of tasks.

4
Collaboration

The quality of contributing and working cooperatively while being supportive and inclusive of others to achieve a common goal.

4
Stress Tolerance

The quality of being able to remain calm, without being carried away by stress situations and to deal effectively with such situations.

4
Active Learning

The quality of proactively looking to understand the implications of new information in the current and changing workplace.

3
Concern for Others

The quality of having empathy towards others' feelings and needs and being understanding and helpful.

3
Creativity

The quality of coming up with unusual or clever ideas about a given topic or situation, or to develop original ways to solve a problem.

3
Independence

The quality of developing one's own way of doing things, guiding oneself with little or no supervision and depending on oneself to get things done.

3
Leadership

The quality of leading others towards a common goal by guiding, influencing and inspiring them.

3
Social Orientation

The quality of seeking to work with others and relating to them on the job.

3
Analytical Thinking

The quality of analyzing information and using logic to address issues and problems.

2
Innovativeness

The quality of alternative thinking to develop new products or services to make improvement or to develop a new approach.

2
Service Orientation

The quality of actively looking for ways to help, serve or assist others.

2
What the rating numbers mean

Proficiency or complexity level: 0 = Not applicable; 1 = Lowest level; 2 = Low level; 3 = Moderate level; 4 = High level; 5 = Highest level.

DescriptorRating
Monitoring Processes, Materials or Systems

Tracking and reviewing information regularly from processes, materials, equipment, events, environments, people, conditions, projects, products, programs or policies to assess their status, monitor progress or identify potential issues.

4
Establishing and Maintaining Interpersonal Relationships

Developing respectful, constructive and cooperative working relationships with others and maintaining them over time.

3
Evaluating

Assessing products, services, processes, programs or policies systemically to determine their effectiveness, value, impact, performance or compliance with established objectives, standards or regulations.

3
Getting Information

Observing, receiving or obtaining information from all relevant sources.

3
Identifying Objects, Actions and Events

Identifying information by categorizing, recognizing differences or similarities, and detecting changes in facts, conditions or situations.

3
Inspecting Equipment, Structures or Material

Observing or testing the condition of equipment, structures or materials to identify any defects, faults, signs of damage, wear and tear or non-compliance and to ensure operational efficiency.

3
Interpreting the Meaning of Information for Others

Translating or explaining what information means and how it can be used.

3
Making Decisions

Choosing the best options to be implemented based on the analysis of information and the evaluation of potential outcomes.

3
Processing Information

Compiling, classifying, tabulating, coding or verifying information or data.

3
Providing Consultation and Advice

Providing recommendations, guidance or advice within their area of expertise to management, groups, stakeholders, businesses, professionals and individuals.

3
Resolving Conflicts and Negotiating with Others

Handling complaints, settling disputes and resolving grievances and conflicts, or otherwise negotiating with others.

3
Scheduling Work and Activities

Scheduling events, programs and activities, as well as the work of others.

3
Team Building

Encouraging and building mutual trust, respect and cooperation among team members.

3
Thinking Creatively

Generating innovative or creative ideas to develop or design new application, products, including artistic contributions.

3
Analyzing Data or Information

Identifying the underlying principles, reasons or facts of information by breaking down information or data into separate parts.

2
Assisting and Caring for Others

Providing personal assistance, medical attention, emotional support or other care to customers, clients or patients.

2
Coaching and Developing Others

Identifying the developmental needs of others and coaching, mentoring or otherwise helping others to improve their knowledge or skills.

2
Communicating with Coworkers

Sharing or providing information or advice to management, supervisors, coworkers and subordinates on work related topics.

2
Communicating with Persons Outside Organization

Sharing or exchanging information with people outside the organization, representing the organization to customers, the public, government or other external sources.

2
Controlling Machines and Processes

Using mechanisms or physical activity to control the operation of machines (excluding computers or vehicles) or processes.

2
Coordinating the Work and Activities of Others

Getting members of a group to work together to accomplish tasks.

2
Documenting and Recording Information

Entering, transcribing, recording, storing, or maintaining information in written, electronic or magnetic form.

2
Estimating Quantifiable Characteristics

Estimating cost, resources or materials needed to perform a work activity.

2
Handling and Manipulating Objects

Using hands, hand-held or power tools to install, fabricate, maintain, clean, repair, place, move or manipulate objects or materials.

2
Judging Quality

Determining the value, merit, importance or quality of materials, products, services or individuals.

2
Performing for or Working Directly with the Public

Working or interacting directly with the public or performing for public audiences.

2
Performing Physical Activities

Performing activities requiring physical effort and the use of arms and legs or movement of the whole body.

2
Selling or Influencing Others

Convincing others to buy goods or services, or to change their minds or actions.

2
Setting Objectives and Formulating Strategies

Establishing short, medium, or long-term vision, goals or objectives and determining overarching strategies to achieve them.

2
Staffing

Recruiting, interviewing, selecting and hiring personnel, promoting and retaining employees, and ensuring that human resources are assigned to the right roles with the required competencies.

2
Supervising Subordinates

Providing guidance and direction to subordinates, including the establishment of work outcomes for performance monitoring.

2
Training and Teaching

Identifying the educational needs of others, developing formal educational or training programs or classes and teaching or instructing others.

2
Electronic Maintenance

Servicing, repairing, calibrating, regulating, fine-tuning or testing machines, devices and equipment that operate on electrical or electronic principles.

1
Managing Resources

Determining, acquiring, monitoring and controlling any kind of resources and overseeing the spending of money.

1
Planning and Organizing

Developing specific goals and plans to prioritize and organize tasks to get the work done.

1
Updating and Applying Knowledge

Acquiring and maintaining job-relevant theoretical and technical knowledge and applying it with discernment based on context.

1
Developing Technical Instructions

Providing detailed instructions, drawings, specifications or other documentation to inform how devices, parts, equipment or structures are to be fabricated, constructed, assembled, modified, maintained or used.

0
Mechanical Maintenance

Servicing, repairing, adjusting or testing machines, devices, moving parts and equipment that operate on mechanical principles.

0
Operating Vehicles, Mechanized Devices or Equipment

Manoeuvring, navigating or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft or watercraft.

0
What the rating numbers mean
  • Frequency: 0 = Not applicable; 1 = Once a year or more but not every month; 2 = Once a month or more but not every week; 3 = Once a week or more but not every day; 4 = Every day, a few times per day; 5 = Every day, almost continuously.
  • Duration: 0 = Not applicable; 1 = Very little time; 2 = Less than half the time; 3 = About half the time; 4 = More than half the time; 5 = All the time, or almost all the time.
  • Importance: 0 = Not applicable; 1 = Minimally important; 2 = Somewhat important; 3 = Important; 4 = Highly important; 5 = Extremely important.
  • Degree of Freedom to Make Decisions: 1 = Very low freedom; 2 = Low freedom; 3 = Moderate freedom; 4 = High freedom; 5 = Very high freedom.
  • Physical Distance from Others: 1 = Work with others but not closely; 2 = Minimally close; 3 = Somewhat close; 4 = Close; 5 = Physically touching or very close.
  • Responsibility Degree: 0 = Not applicable; 1 = Very low responsibility; 2 = Low responsibility; 3 = Moderate responsibility; 4 = High responsibility; 5 = Very high responsibility.
  • Degree of Consequence of Error: 1 = Minimally serious; 2 = Somewhat serious; 3 = Serious; 4 = Very serious; 5 = Extremely serious.
  • Degree of Impact: 1 = Extremely low impact; 2 = Low impact; 3 = Moderate impact; 4 = High impact; 5 = Extremely high impact.
  • Degree of Competition: 0 = Not applicable; 1 = Minimally competitive; 2 = Somewhat competitive; 3 = Moderately competitive; 4 = Highly competitive; 5 = Extremely competitive.
  • Freedom to Determine Priorities: 1 = Very low freedom; 2 = Low freedom; 3 = Moderate freedom; 4 = High freedom; 5 = Very high freedom.
  • Number of Hours: 1 = Less than 35 hours; 2 = Between 35 to 40 hours; 3 = More than 40 hours.
  • Degree of Automation: 0 = Not applicable; 1 = Slightly automated; 2 = Moderately automated; 3 = Highly automated.
  • Regular, Irregular, or Seasonal: 1 = Regular established routine or set schedule; 2 = Irregular changes with weather, production demands, or contract duration; 3 = Seasonal.
DescriptorRating
Indoors, Environmentally Controlled (Frequency)

The job requires working inside a building with controlled temperature and humidity conditions.

5
Contact With Others (Duration)

The job requires being in contact with others, face-to-face, by telephone or otherwise, to perform tasks.

4
Contact With Others (Frequency)

The job requires being in contact with others, face-to-face, by telephone or otherwise, to perform tasks.

4
Deal With External Customers (Importance)

The job requires working with members outside of the organization, including clients and the public.

4
Freedom to Make Decisions (Degree of Freedom to Make Decisions)

The job allows the worker to make decisions without supervision.

4
Indoors, Environmentally Controlled (Duration)

The job requires working inside a building with controlled temperature and humidity conditions.

4
Physical Proximity (Physical Distance from Others)

The job requires performing tasks while being physically close to other people.

4
Responsibility for Health and Safety (Responsibility Degree)

The job requires ensuring the health, safety and security of others.

4
Telephone (Frequency)

The job requires communicating with others by using a telephone or hand-held radios.

4
Conflict Situations (Frequency)

The job requires being confronted with disputes or disagreements with or between customers, employees or other parties.

3
Consequence of Error (Degree of Consequence of Error)

The impact on outcomes of a mistake, which was not readily correctable, made by the worker.

3
Coordinating or Leading Others (Importance)

The job requires providing guidance or direction to coworkers or subordinates in accomplishing work activities.

3
Dealing With Unpleasant or Angry People (Frequency)

The job requires dealing with disagreeable, furious or discourteous individuals.

3
Face-to-Face Discussions (Frequency)

The job requires having in-person discussions with individuals or teams.

3
Handling Material Manually (Duration)

The job requires using your hands to handle, control or feel objects, tools or controls (excluding mouse and keyboard).

3
Impact of Decisions (Degree of Impact)

The impact on the organization or colleagues of decisions made by the worker. A decision is understood as a conclusion or resolution reached after consideration.

3
Precision (Importance)

The job requires the worker to be exact or accurate.

3
Sitting (Duration)

The job requires being in a position where the body weight is supported by the buttocks.

3
Specialized Safety Equipment (Frequency)

The job requires wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits or radiation protection.

3
Standing (Duration)

The job requires maintaining an upright position supported by one’s feet.

3
Tasks Repetition (Importance)

The job requires repetitive tasks in the performance of work.

3
Walking and Running (Duration)

The job requires lifting and setting down each foot in turn in order to move forward at a certain pace.

3
Competition (Degree of Competition)

The job requires to compete against co-workers or to be aware of competitive pressure between them or between businesses within the same industry. This descriptor is measured by degree of competition on a scale of 1-5.

2
Electronic Mail (Frequency)

The job requires the use of an electronic communication device to send and receive messages.

2
Frequency of Decision Making (Frequency)

The job requires the worker to make decisions that affect other people, the financial resources and/or the image and reputation of the organization.

2
Making Repetitive Motions (Duration)

The job requires repeating the same movement.

2
Responsibility for Outcomes and Results (Responsibility Degree)

The job requires assuming the responsibility for the end product and effects of other workers’ work.

2
Structured vs Unstruct. Work (Freedom to Determine Priorities)

The extent to which the job is structured for the worker, rather than allowing the worker to determine tasks, priorities and goals.

2
Time Pressure (Importance)

The job requires working under pressure, meeting strict deadlines or dealing with competing priorities.

2
Work Week Duration (Number of Hours)

Number of hours typically worked over a period of 7 days.

2
Work with Group or Team (Frequency)

The job requires working with others in a group or team.

2
Work With Work Group or Team (Importance)

The job requires working with others in a group or team.

2
Written Communications (Frequency)

The job requires producing administrative or creative written communications.

2
Automation (Degree of Automation)

The job requires operation, manipulation or handling of automated systems, processes or machines.

1
Bending or Twisting the Body (Duration)

The job requires leaning forwards or backwards or moving the body torsionally.

1
Climbing (Duration)

The job requires going up and down ladders, scaffolds or poles.

1
Deal With Physically Aggressive People (Frequency)

The job requires dealing with individuals that have violent behaviour.

1
High Places (Frequency)

The job requires being exposed to elevated places such as poles, scaffolding, catwalks or ladders longer than two meters in length.

1
Keeping or Regaining Balance (Duration)

The job requires maintaining your body in a steady position or recovering balance.

1
Outside, Exposed to Weather (Duration)

The job requires working outdoors and being subject to variations in weather conditions and seasonal weather patterns.

1
Outside, Exposed to Weather (Frequency)

The job requires working outdoors and being subject to variations in weather conditions and seasonal weather patterns.

1
Public Speaking (Frequency)

The job requires delivering speeches to an audience (a minimum of five persons).

1
Sound and Noise (Duration)

The job requires being exposed to sound and noise levels that are distracting or uncomfortable, regardless of the equipment used by the workers.

1
Sound and Noise (Frequency)

The job requires being exposed to sound and noise levels that are distracting or uncomfortable, regardless of the equipment used by the workers.

1
Time Pressure (Frequency)

The job requires working under pressure, meeting strict deadlines or dealing with competing priorities.

1
Type of Work Schedules (Regular, Irregular, or Seasonal)

The type of schedule usually required for the job.

1
Biological Agents (Frequency)

The job requires being exposed to bacteria, viruses and fungi that may cause illness due to direct or indirect contact.

0
Cramped Work Space, Awkward Positions (Frequency)

The job requires working in confined space that requires getting into uncomfortable positions.

0
Dangerous Chemical Substances (Frequency)

The job requires being exposed to contaminants, such as pollutants, gases or dust, through inhalation, ingestion or contact with skin.

0
Extreme Temperatures (Frequency)

The job requires being exposed to very hot (above 32.2 °C) or very cold (below 0 °C) temperatures.

0
Extremely Bright or Inadequate Lighting (Frequency)

The job requires working in extremely bright or inadequate lighting conditions.

0
Hazardous Conditions (Frequency)

The job requires being exposed to conditions that involves risks of accidents such as high voltage electricity, flammable material or explosives.

0
Hazardous Equipment, Machinery, Tools (Frequency)

The job requires working near or with equipment, instruments, machinery or power hand tools that may be a potential source of accident or injury.

0
In an Enclosed Vehicle or Equipment (Duration)

The job requires working in a closed vehicle or equipment, such as a car, truck or heavy equipment.

0
In an Enclosed Vehicle or Equipment (Frequency)

The job requires working in a closed vehicle or equipment, such as a car, truck or heavy equipment.

0
In an Open Vehicle or Equipment (Duration)

The job requires working in an open vehicle or equipment, such as a tractor.

0
In an Open Vehicle or Equipment (Frequency)

The job requires working in an open vehicle or equipment, such as a tractor.

0
Indoors, Not Environmentally Controlled (Duration)

The job requires working inside a building where the temperature and humidity are not controlled, such as a warehouse without heat.

0
Indoors, Not Environmentally Controlled (Frequency)

The job requires working inside a building where the temperature and humidity are not controlled, such as a warehouse without heat.

0
Outside, Under Cover (Duration)

The job requires working outdoors, protected from variations in weather conditions and seasonal weather patterns by a covered space, such as a structure with a roof but no walls.

0
Outside, Under Cover (Frequency)

The job requires working outdoors, protected from variations in weather conditions and seasonal weather patterns by a covered space, such as a structure with a roof but no walls.

0
Pace Determined by Speed of Equipment (Importance)

The job requires maintaining pace with the speed of the equipment, machines or computers. This does not refer to always being occupied while in the position.

0
Radiation (Frequency)

The job requires being exposed to ionizing radiation such as X-rays and radioactive substances or non-ionizing radiation such as radio frequencies and infrared, ultraviolet or visible light that may affect health adversely.

0
Skin Injury (Frequency)

The job requires being exposed to the risks of minor burns, cuts, bites or stings.

0
Standard Safety Equipment (Frequency)

The job requires wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets.

0
Vibration (Frequency)

The job requires being exposed to oscillating or quivering motion of the body while performing tasks.

0
Workplace/employer name
Businesses
Educational, cultural, financial and health institutions
Industrial organizations
Investigation service companies
Organizations throughout the private and public sectors
Public and private security agencies
Residential complexes
Retail establishments
Self-employment
Transportation facilities
Excluded codeJob title / occupation
10029Other business services managers
41310Coroners and medical examiners
43201Correctional service officers
62029Other services supervisors
TitleType
retail loss investigatorExample
store detectiveExample
theft prevention officerExample

This page contains information from the Occupational and Skills Information System (OaSIS), developed by Employment and Social Development Canada (ESDC), Government of Canada. The source bundle is identified as OaSIS 2025 Version 1.0 and NOC 2021 Version 1.0.

Contains information licensed under the Open Government Licence - Canada. Dataset reference: Occupational and Skills Information System (OaSIS) - 2025 Version 1.0.

OaSIS includes information derived in part from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration, used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA.

PerceptMX is not affiliated with, sponsored by, or endorsed by ESDC, the Government of Canada, USDOL/ETA, or O*NET. This page is a PerceptMX presentation of public occupational information for career exploration and analysis.

Official references: OaSIS home, OaSIS methodology.